ArchCare Advantage (SNP) Member Resources

Over the Counter (OTC) Card

As a member of ArchCare Advantage HMO Special Needs Plan, you will get a pre-paid Over-the-Counter (OTC) card. You can use this card to buy eligible over-the-counter (OTC) medicines and health-related items. In 2022, the OTC card benefit is $120 per month (up to $1,440 per year). Any remaining balance at the end of the month will not carry over to the next month. You can use this card to buy covered items from a participating retailer. Please note that not all OTC items are covered. Your card will only work for covered items. OTC items may be purchased for the ArchCare Advantage member’s use only. View the List of Eligible and Non-Eligible OTC Items

Step 1: ACTIVATE YOUR CARD

To activate your card, please call 1‑888‑682‑2400 and enter your Card Number and your ArchCare Advantage Member ID, or go to www.myotccard.com.

STEP 2: VISIT A PARTICIPATING RETAILER

To use your OTC Card, take your card and your covered OTC item(s) to the checkout at any participating store or pharmacy.

PARTICIPATING STORES

You can use your OTC card for covered items at participating local retailers, including:

• CVS
• Walgreens
• Duane Reade
• Rite Aid
• Dollar General
• Family Dollar
• Walmart

Other stores and pharmacies are also available in the network. If you are an ArchCare Advantage HMO Special Needs Plan member, visit www.myotccard.com or call 1‑888‑682‑2400 to find a participating store.

You can make purchases online for eligible OTC items at:

Walmart.com: https://www.walmart.com/browse/health/otc-network-medicare/976760_982978…

Medline.com: https://athome.medline.com/en/card/

STEP 3: PAY AT THE FRONT OF THE STORE

Gather your eligible items and proceed to the front of the store checkout lanes. When you check out, swipe the card for payment.

The total amount that you spend will be taken out of your monthly balance. Eligible items up to $120 per month will be covered. Any remaining balance at the end of the month is lost and will not carry over to the next month.

CHECK YOUR BALANCE

You can check the balance on your OTC card at any time by:

• calling 1‑888‑682‑2400. You will be asked to enter your OTC card number.
• or by visiting www.otcmember.com. Once on the site, you will be asked to enter your OTC card number.
• or by calling Member Services

ELIGIBLE AND NON-ELIGIBLE ITEMS

Eligible Items 

• You can use your OTC card to purchase the following items: ELIGIBLE ITEMS 

Non-Eligible Items

• The following items are some examples of items that are not covered by your OTC card: NON-ELIGIBLE ITEMS

REPLACING YOUR OTC CARD

To report a lost or stolen card, call Member Services

A replacement card will be mailed to you within 7-10 business days. Once you receive your new OTC card, activate your card by calling 1‑888‑682‑2400 and enter your Card Number and your ArchCare Advantage Member ID when prompted. You can also activate your card by visiting www.myotccard.com.

My Member Portal Login

Visit www.myotccard.com to enter the ArchCare Advantage OTC Card Member Portal.

CONTACT US

If you have questions about your ArchCare Advantage OTC card benefits, please call Member Services

Have a question about your plan?

Call Us

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This page was last updated on Sat, 03/04/2023 – 08:25

ArchCare Advantage HMO SNP is a Coordinated Care Plan with a Medicare contract. Enrollment in ArchCare Advantage depends on contract renewal. The benefit information provided herein is a brief summary, not a comprehensive description of benefits. For more information contact ArchCare Advantage. This plan is available to anyone with Medicare who meets the Skilled Nursing Facility (SNF) level of care. Limitations, copayments and restrictions may apply. Eligible beneficiaries may enroll in our plan at any time of year. You must continue to pay your Medicare Part B premium. Benefits, formulary, pharmacy network, premium and/ or co-payments/co-insurance may change on January 1 of each year.

This information is available for free in other languages. Please contact our customer service number toll-free at 1-800-373-3177, seven days a week, 8 a.m. – 8 p.m. (TTY/TDD: 711). Esta información está disponible gratis en otros idiomas. Por favor llame a nuestro número de servicio al cliente al 800-373-3177, TTY 711, de domingo a sábado, de 8:00 am-8:00 pm.

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ArchCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ArchCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1 800-373-3177 (TTY: 711).
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1 800-373-3177 (TTY: 711)