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ArchCare Dementia Care Connect (GUIDE)

Helping individuals with dementia and caregivers find the right care and support for dementia at every step.

What is the ArchCare Dementia Care Connect (GUIDE) program?

The Guiding an Improved Dementia Experience (GUIDE) Model is a no-cost program that aims to improve quality of life for people with dementia, reduce strain on their caregivers, and enable people with dementia to remain in their homes and communities for as long as possible.

Are you eligible?

Are you eligible?

  • Yes, if you are on Medicare as your primary insurance plan
  • Yes, if you are enrolled in Medicare Parts A and B
  • Yes, if you have a diagnosis of dementia confirmed by medical provider
  • Yes, if you are not enrolled in Medicare Hospice benefit
  • And yes, if you do not reside in a long-term nursing home

Call us to learn more about the program and confirm your eligibility.

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Resources for real life needs.

Through ArchCare’s Dementia Care Connect (GUIDE) program, you or your loved one have access to the resources and support you need to help your unique needs. Patient care benefits include:

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Care Coordination Services

We manage the individual’s dementia and co-occurring conditions by coordinating with healthcare providers for comprehensive care.

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Interdisciplinary Care Team

A team of healthcare professionals create a personalized care plan based on the patient’s goals, strengths, and needs.

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Care Navigator

We assist patients in accessing resources like home-delivered meals, transportation, home health aides, and medical care.

Dedicated caregiver support network

Dedicated caregiver support network

Nothing is more important to us than your health and quality of life. That’s why, when you enroll in the ArchCare’s Dementia Care Connect (GUIDE) program, we establish care programs with an interdisciplinary team that provide ongoing care and support to people with dementia and their caregivers.

We understand that caregivers play a crucial role in dementia care, and supporting them is essential. Our program offers several key benefits for caregivers:

  • Ongoing monitoring and support via 24/7 access to a dedicated support line
  • Comprehensive caregiver skills training
  • Respite care in-home or in other settings if needed
  • Practical tips and guidance for managing medications
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Service Areas Include:

  • The 5 NYC Boroughs:
  • Bronx
  • Brooklyn
  • Manhattan
  • Queens
  • Staten Island
  • Dutchess County
  • Orange County
  • Putnam County
  • Rockland County
  • Sullivan County
  • Ulster County
  • Westchester County

To learn more about the ArchCare Dementia Care Connect (GUIDE) program, please call us toll-free at 1‑855-488-1700 (TTY/TDD: 711) or send an eFax to 1-646-607-3566 MONDAY THROUGH FRIDAY, 8:30 A.M. TO 5:00 P.M.

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